OUR COMMITMENT TO OUR VALUED GUESTS

At Hard Rock Hotel San Diego, the safety and security of our guests and employees is our number one priority. Here in San Diego, we have adopted best practices from the California Department of Public Health, Cal OSHA, the California Hotel Lodging Association, Hard Rock and Aimbridge Hospitality to further enhance our health and safety practices and ensure we welcome our guests back with confidence.

AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our enhanced standards for hygiene, cleaning, and safety even more rigorous.

WE HAVE ENHANCED MEASURES IN PLACE partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner.

TO ENSURE YOUR COMFORT our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab.

Hard Rock’s Safe and Sound program

We are proud to adopt Hard Rock’s Safe and Sound safety program that ensures our hygiene and sanitation practices meet and exceed the recommendations of the CDC and the state of California.
These measures include but are not limited to:

  • Enforcing mandatory facial coverings for guests and employees in common areas throughout the hotel
  • Implementing the EPA approved list of cleaning products labeled to be effective against emerging viral pathogens
  • The installation of Hand Sanitizer Dispensers at every entrance, lobby, and elevator bank
  • Disinfecting all elevators on the hour including all touch buttons on floors and interiors of elevators
  • UV Sterilization of guest personal technology is currently being offered at check-in
  • Prohibiting employees from entering into guestrooms during a stay unless specifically requested, ie. Housekeeping/linen changes
  • Converting all reusable in-room collateral including menus, magazines, attractions, and other items to single use
  • Limiting the number of people inside of the hotel public space in order to maintain six foot of social distance at all times
  • Reconfiguring of our line areas, restaurants and open outlets to allow for six foot social distance protocol
  • Security monitoring of public space and social distancing 24/7 with CCTV throughout property
  • Instituting food and beverage for "to-go" options with contactless pickup by guests
  • Administering temperature checks to employees reporting to work
  • Prohibiting any employees from working if displaying signs or symptoms of illness


NOW MORE THAN EVER, we are ready to take care of you.


Book Now

We have made some temporary amendments to our amenities and services. Please see below for updated hours and information. We hope you will reach out to us at reservations@hardrockhotelsd.com or by calling 619-702-3000 with any questions or if there is something we can do to rock your stay.

Outlet Hours

Maryjane’s
Monday & Tuesday Closed
Wednesday & Thursday 7am – 7pm
Friday & Saturday 7am – 9pm
Sunday 7am – 7pm

207 Bar
Closed

Float Rooftop Lounge
Thursday 12pm - 7pm
Friday & Saturday 12pm – 9pm
Sunday 12pm - 7pm

Starbucks
Daily 8am – 6pm

Rock Shop
Thursday - Monday 11am – 7pm Tuesday & Wednesday Closed

Nobu
Wed, Thurs & Sun 5 - 9 pm
Fri & Sat 5 - 9:30 pm


AMENITIES

Valet Parking Friday -Sunday

Fitness Center Closed

Business Center Open daily 24 hours

In-Room Dining Unavailable

Swimming Pool Open daily 8 am – 8 pm


Rock Star Perks for You

Sound Of Your Stay™
Satisfaction. This is what the luxury brand experience should embody. And what is more satisfying than getting a unique amenity like a world class Fender guitar delivered to your room or free music downloads to style out your stay. Hard Rock Hotels is boldly asserting itself as the one true brand that can legitimately claim to offer an authentic Rock and Roll experience.

Check In. Ride Out
With near perfect weather, and some serious sightseeing adventures around us, we're excited to offer our guests a two-wheeling option to check it all out. And we're proud to partner with one of San Diego's local businesses, and top bicycle manufacturers, Electra Bicycles, more info. Inquire at the front desk or by dialing ‘0’ on your guestroom phone.

Sign Up For Special Offers & Get A $50 Credit Food And Drinks At Maryjane'S, Float And 207 Bars.

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