"One of our past presidents had heard so many good things about the expectations of the hotel, and boy where his expectations high! And the hotel blew it out of the water- after the conference, he said it was the 'Best venue he had ever been to'. The Hard Rock really exceeded our expectations. We were excited about coming to different kind of venue, having been at Marriotts, Hyatts, Sheratons, etc. We really didn't know what to expect when we got there - Hard Rock exceeded our expectations in every sense of the word."
"Thank you for all of the support during our recent event at Hard Rock. All of the staff from planning to execution was a pleasure to work with. Every detail from candles, lighting, décor, live entertainment and the cuisine were perfectly prepared. Excellent job! There was absolutely nothing that could have been done to make our event more successful. I have organized many events here at Qualcomm; this by far was the best. Thanks again for helping make our event so special!"
"The banquet staff was very responsive to anything we needed and we got plenty of attention."
"Your staff seemed very happy to be at work at the Hard Rock, enthusiastic about their job, and helpful. The catering/sales/events staff was above and beyond in performance onsite. The level of service was higher than I have experienced at other facilities and way more fun!
“The banquet staff was AMAZING and the food was wonderful - they really pay attention to detail. The staff also went above and beyond to please us - they are all rock stars!"
CALIFORNIA ASSOCIATION OF COUNCILS OF GOVERNMENTS
"I held a meeting for the California Association of Councils of Governments at the Hard Rock Hotel San Diego in November 2009. This was my first experience with the Hard Rock chain and I was excited to work with them. Upon my arrival at the Hotel I found that the venue was absolutely beautiful!! The staff was friendly, fast, and efficient. My meeting had several last minute changes beyond my or the Hotel’s controls. The Hotel staff worked quickly to meet our needs in the midst of our last minute changes and continued to be friendly and calm. They were there for me every step of the way. In my 8+ years of meeting planning, I have never worked with a better team! From now on, whenever I hold a meeting in San Diego, it will be held at the Hard Rock Hotel San Diego."
KONAMI GAMING, INC.
"You have a great staff and facility and I can't express how many compliments I received about the place. Kudos..."
STRATEGIC PARTNERS, KELLEY BLUE BOOK
"Beyond the amazing event staff at Hard Rock Hotel San Diego, another feature that I was most impressed with was the in-guest-room technology hook up. Guests might be greeted with a personalized message and preferred music playing in their rooms, and presenters are able to use the connectivity to rehearse on the flat-screen in lieu of their notebook screen. These thoughtful touches mesh well with the cutting-edge image of Hard Rock, taking things serious, but making them fun."
"From the time that we did our first site visit, I've had nothing but a positive experience. Your attention to detail and professionalism in ensuring that we, as a company, and our attendees were taken care of did not go unnoticed. The entire team at Hard Rock truly rocked!"
MOSS ADAMS LLP
"We had a very positive experience at the Hard Rock. From start to finish, the entire Hard Rock team (from sales and events to banquets and A/V) paid strict attention to detail, were very professional yet friendly, and clearly showed that they love what they do. They all played key roles in making our meeting a success. Highlights of our experience include having our own roadie who was on hand to handle any request, the cutting-edge technology throughout the hotel, the excellent food, and the overall fun atmosphere of the Hard Rock. We left feeling that everyone involved at the hotel was very appreciative of our business. We definitely received Rock Star treatment!"
FRANKLIN AMERICAN MORTGAGE CO.
"As the Manager of Travel and Events for our company, I have had the pleasure of working with many fine hotels across America over the past eight years. To be honest, I was a bit leery to place our highly conservative company at the Hard Rock San Diego. My fears were unfounded. I have never been so impressed with a hotel’s sales and meeting staff. To say that they surpassed all expectations would be an understatement. Ryan Lee and Jamie Lee Clave did an outstanding job. I was truly impressed with their attentiveness and level of service. They even tore my meeting space down for me AND helped me pack my items to be shipped home! I found everyone from the concierge to the bellman to security to be well informed, courteous and eager to assist. If you have been charged with the task of coordinating a meeting in San Diego, you could not make a better choice than signing on with the Hard Rock."
SYNTHETIC GENOMICS, INC.
"I truly want you to know that I so appreciated all of your assistance throughout the planning of our holiday party, right up to the end. Also your team was truly amazing as well and definitely will not go unnoticed! Everyone was just fantastic and I appreciated all of you more than you know. I only have wonderful things to say about my experience with the Hard Rock San Diego and its staff and would recommend everyone to you. Please know that my experience and our party could not have been any better, so I thank you so much for making that possible. Thanks for all and I look forward to working with you in the future."
KENNA AND GARRETT
"My now husband and I had the pleasure of selecting the Hard Rock San Diego for our November 2009 wedding. What an absolutely amazing experience! From the first meeting we felt so comfortable and knew right away that this was hands down the location that we wanted to have our wedding. The catering staff, audio visual dept, rooms and reservations dept, chef, wedding shadow, valet and bell team, and entire staff were an absolute pleasure to work with. They displayed such professionalism and enthusiasm for our event during the planning all the way up through the event itself. The attention to detail and overall service were absolutely unmatched. We had vendors and wedding guests constantly complimenting us at our wedding for the Hard Rock’s personnel and amenities. My husband and I felt like true rock stars the entire weekend and would definitely recommend and refer anyone to the hotel for their special event. Thank you so much!"
SALLY AND TONY
"My husband and I just want to thank everyone at the Hard Rock Hotel for making our wedding reception so memorable for us and for our guests. A million thanks to Rebecca Zweig and her catering team for just making our day awesome. I mean from the initial emails, the phone calls, the first time we met, she was always an amazing help and always had the best positive attitude. As a bride, I never once had to worry about anything. The whole staff at the Hard Rock went far and beyond what I and my husband ever expected. We will definitely be coming back to stay and plan another event at the Hard Rock, the next time we are in town. Thanks a million. You made us feel like rock stars on our day!"