SOCIALLY DISTANCED MEETINGS

Not Business as Usual

At Hard Rock, the wellbeing of our guests and employees has always been our number one priority. And now, you can trust that we’ve adopted best practices from the world’s leading authorities on health and sanitation to create a safe environment for your next meeting or event.

Some of the most unforgettable live performances were played to smaller groups in intimate venues and we’re ready to put on your next memorable show, no matter what size.

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“Let’s Get Physical (Distanced)”

Our already stringent protocols in health and sanitation have been enhanced to include the following:

• The application of physical distancing guidelines between guests and front desk
• Implementing the EPA approved list of cleaning products labeled to be effective against emerging viral pathogens
• Enforcing mandatory facial coverings for guests and employees in common areas throughout the hotel
• Adopting Hard Rock’s Safe + Sound cleanliness protocols powered by Ecolab
• The installation of Hand Sanitizer Dispensers at every entrance, lobby, and elevator bank
• Disinfecting all elevators on the hour including all touch buttons on floors and interiors of elevators
• UV Sterilization of guest personal technology is currently being offered at check-in
• Prohibiting employees from entering into guestrooms during a stay unless specifically requested, ie. Housekeeping/linen changes
• Converting all reusable in-room collateral including menus, magazines, attractions, and other items to single use
• Administering temperature checks to employees reporting to work
• Prohibiting any employees from working if displaying signs or symptoms of illness
• Security monitoring of public space and social distancing 24/7 with CCTV throughout property
• Increase in time between guest room cleanings and new occupancy
• The implementation of extensive training for each employee on new protocols
• Removal of mini bars and complimentary use of in-room refrigerators

“Come Together, Right Now”

We’ve reimagined meetings and events with your safety at the forefront.

• Maximizing open air meeting spaces ideal for small groups on our Woodstock outdoor deck, Elevation terrace or rooftop lounge
• Reconfiguring our seating arrangements and outlets to allow for six foot social distancing
• Activating non-traditional spaces to accommodate groups of all sizes
• Offering individually-boxed meal options for contactless pickup by guests
• Modifying meal and beverage service to full service, eliminating any guest self-service options
• Following of national health and safety guidelines by the FDA and National Restaurant Association
• Enhanced cleaning schedule in high point areas during meetings